Cookie Policy

1. Introduction

This Cookie Policy explains how WingSnob ("we", "us", or "our") uses cookies and similar technologies when you visit our website at wlng-snob.digital (the "Service"). This policy should be read together with our Privacy Policy.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree with our use of cookies, you should set your browser preferences accordingly or stop using our website.

This policy covers cookies used specifically for our food delivery service, including location-based cookies for delivery estimation, order preference cookies, and cart persistence cookies that enhance your ordering experience.

Last Updated: January 1, 2025

2. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, tablet) by websites that you visit. They are widely used to make websites work more efficiently and to provide information to the website owners.

How Cookies Work

When you visit our website, we may place a number of cookie files on your device. Cookies contain information that is transferred to your device's hard drive. They help us improve our website and deliver a better, more personalized service.

Types of Cookies by Duration

• Session Cookies: These are temporary cookies that are deleted when you close your browser. They help us track your movement through our website during a single session.
• Persistent Cookies: These remain on your device for a specified period or until you delete them. They help us remember your preferences and settings when you return to our website.

Types of Cookies by Origin

• First-Party Cookies: These are set by our website directly and can only be read by our website.
• Third-Party Cookies: These are set by domains other than the one you are visiting. For example, we use Google Analytics which sets third-party cookies to help us understand how visitors interact with our website.

3. Why We Use Cookies

We use cookies for several reasons, particularly to enhance your food ordering experience:

General Website Functions

• Essential Functionality: Some cookies are essential for our website to function properly, such as maintaining your login session and processing orders.
• Performance Optimization: We use cookies to analyze how visitors use our website so we can improve its performance and user experience.
• Personalization: Cookies help us remember your preferences, language settings, and other customization choices.
• Security: We use cookies to help protect your account and detect suspicious activity.
• Analytics: We use cookies to understand how our website is being used and to make improvements.
• Marketing: Some cookies help us show you relevant advertisements and measure their effectiveness.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly. They cannot be switched off in our systems.

Cookie Name	Provider	Purpose	Type	Duration
PHPSESSID	WingSnob	Maintains your session while browsing and ordering	Essential	Session
csrf_token	WingSnob	Security token to prevent cross-site request forgery	Security	Session
cart_id	WingSnob	Maintains items in your shopping cart	Essential	7 days
user_location	WingSnob	Stores your delivery location for order processing	Functional	30 days
cookieConsent	WingSnob	Remembers your cookie consent preferences	Essential	1 year

4.2 Performance/Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name	Provider	Purpose	Type	Duration
_ga	Google Analytics	Distinguishes unique users for website analytics	Analytics	2 years
_ga_XXXXXXXXXX	Google Analytics	Stores session state for Google Analytics	Analytics	2 years
_gid	Google Analytics	Distinguishes users and tracks user behavior	Analytics	24 hours
_gat	Google Analytics	Used to throttle request rate	Analytics	1 minute
collect	Google Analytics	Sends data about visitor behavior to Google Analytics	Analytics	Session

4.3 Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization.

Cookie Name	Provider	Purpose	Type	Duration
language_pref	WingSnob	Remembers your language preference	Functional	1 year
dietary_prefs	WingSnob	Stores dietary restrictions and preferences	Functional	6 months
favorite_items	WingSnob	Remembers your favorite menu items	Functional	3 months
order_history	WingSnob	Tracks previous orders for easy reordering	Functional	1 year
restaurant_pref	WingSnob	Remembers preferred restaurant location	Functional	6 months

4.4 Targeting/Marketing Cookies

These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts.

Cookie Name	Provider	Purpose	Type	Duration
_fbp	Facebook	Used to deliver advertising and measure ad effectiveness	Marketing	3 months
fr	Facebook	Enables ad delivery or retargeting	Marketing	3 months
IDE	Google	Used to measure ad effectiveness and targeting	Marketing	1 year
test_cookie	Google	Used to check if browser accepts cookies	Marketing	15 minutes
promotion_shown	WingSnob	Tracks which promotional offers you've seen	Marketing	30 days

5. Third-Party Cookies

We work with various third-party services that may set their own cookies on our website. These include:

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous information such as the number of visitors to our site and the most popular pages.

Privacy Policy: https://policies.google.com/privacy

Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising campaigns and to show you relevant ads on Facebook and Instagram.

Privacy Policy: https://www.facebook.com/privacy/explanation

Google Ads

We use Google Ads to display targeted advertisements across the Google network. Google may use cookies to show you ads based on your visits to our website.

Privacy Policy: https://policies.google.com/privacy

Payment Processors

Our payment processing partners may set cookies to facilitate secure transactions and fraud prevention.

6. Cookie Duration

Cookies on our website have different lifespans depending on their purpose:

Session Cookies

These cookies are deleted when you close your browser and include:

• Session management cookies (PHPSESSID)
• Security tokens (csrf_token)
• Temporary analytics data (collect)

Persistent Cookies

These cookies remain on your device for a specified time:

Duration	Cookie Types	Examples
1 minute	Rate limiting	_gat (Google Analytics throttling)
15 minutes	Browser testing	test_cookie (Google)
24 hours	Daily analytics	_gid (Google Analytics)
7 days	Shopping cart	cart_id
30 days	Location & promotions	user_location, promotion_shown
3 months	Favorites & social media	favorite_items, _fbp, fr
6 months	Preferences	dietary_prefs, restaurant_pref
1 year	Analytics & consent	language_pref, order_history, cookieConsent, IDE
2 years	Analytics tracking	_ga, _ga_XXXXXXXXXX

7. How to Manage Cookies

7.1 Browser Settings

You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and parts of our website may no longer be fully accessible.

7.2 Opt-Out Links

You can opt out of specific third-party cookies using these links:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Facebook: Facebook Ad Preferences
• Google Ads: Google Ad Settings
• Industry Opt-outs: Digital Advertising Alliance

7.3 Our Cookie Consent Tool

We provide a cookie consent tool that allows you to manage your cookie preferences directly on our website. You can:

• Accept or reject specific categories of cookies
• Change your preferences at any time
• View detailed information about each cookie category

To access your cookie preferences, look for the "Cookie Settings" link in our website footer or click the cookie banner when it appears.

8. Consequences of Disabling Cookies

Essential Functionality

• Unable to place orders: Our ordering system requires cookies to function properly
• Cart items not saved: Your shopping cart will empty when you close your browser
• Login issues: You may be repeatedly asked to log in
• Payment problems: Secure checkout may not work correctly

Personalization Features

• Location services: We won't be able to estimate delivery times for your area
• Favorite items: Your preferred menu items won't be remembered
• Order history: Previous orders won't be saved for easy reordering
• Dietary preferences: Menu filtering based on dietary restrictions won't work
• Language settings: Your preferred language won't be remembered

Performance and Analytics

• Slower website: Page load times may be affected
• Less relevant content: We can't customize content based on your preferences
• Reduced functionality: Some interactive features may not work properly

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that lets you tell websites that you do not want to have your online activities tracked. Currently, there is no standard for how websites should respond to DNT signals.

Our Response to DNT

At this time, our website does not respond to DNT signals. However, you can control cookies and tracking through:

• Your browser's cookie settings
• Our cookie consent tool
• Third-party opt-out links provided above
• Browser extensions that block tracking

Enabling DNT in Your Browser

To enable Do Not Track in common browsers:

• Chrome: Settings → Privacy and security → Cookies and other site data → Send a "Do Not Track" request
• Firefox: Settings → Privacy & Security → Send websites a "Do Not Track" signal
• Safari: Preferences → Privacy → Prevent cross-site tracking
• Edge: Settings → Privacy, search, and services → Send "Do Not Track" requests

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through our website banner or email if the changes are significant
• Request renewed consent if required by law
• Provide clear information about what has changed

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Significant Changes

If we make significant changes to how we use cookies, particularly for marketing or tracking purposes, we will:

• Provide prominent notice on our website
• Email registered users about the changes
• Request fresh consent where required
• Allow you to opt out of new uses

11. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Mailing Address

WingSnob
Ulitsa Varvarka, 6
Moskva, Russia, 109012
United States

Response Time

We aim to respond to all cookie-related inquiries within 5 business days. For urgent privacy concerns, please call us directly.

12. More Information

For more information about cookies and how to manage them, we recommend these resources:

Educational Resources

• All About Cookies - Comprehensive guide to cookies and privacy
• Cookiepedia - Database of cookies and their purposes
• ICO Guidance on Cookies - UK regulator guidance
• Your Online Choices - European advertising opt-out

Browser Help Pages

• Google Chrome Cookie Settings
• Mozilla Firefox Cookie Help
• Safari Cookie Management
• Microsoft Edge Cookie Settings

Privacy Tools

• Browser Extensions: Ghostery, Privacy Badger, uBlock Origin
• VPN Services: For additional privacy protection
• Private Browsing: Use incognito/private mode for temporary sessions
• Cookie Management Tools: CCleaner, Browser cleanup tools

Related Policies

Please also review our related policies:

• Privacy Policy - How we collect and use your personal information
• Terms of Service - Terms governing use of our website
• Refund Policy - Our refund and cancellation policies