Terms of Service

1. Introduction and Acceptance

Welcome to WingSnob ("we," "our," "us," "Company"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," "User," "Customer") and WingSnob, governing your access to and use of our website, mobile applications, and food delivery services (collectively, the "Services").

By accessing, browsing, or using our Services, placing orders, creating an account, or engaging with our platform in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you must not use our Services.

1.1 Eligibility Requirements

• You must be at least 18 years of age or the age of legal majority in your jurisdiction
• You must have the legal capacity to enter into binding contracts
• You must provide accurate and complete information during registration
• You must not be prohibited from using our Services under applicable laws
• You must maintain the confidentiality of your account credentials

1.2 Account Responsibility

You are solely responsible for all activities that occur under your account, including orders placed, payments made, and content submitted. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through our website, email notifications, or other appropriate means. Your continued use of our Services following such modifications constitutes acceptance of the updated Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "We," "Us," "Our," "Company": Refers to WingSnob, our employees, agents, affiliates, and authorized representatives
• "You," "Your," "User," "Customer": Refers to any individual or entity accessing or using our Services
• "Services": Includes our website, mobile applications, food ordering platform, delivery services, and related features
• "Content": All text, images, graphics, videos, audio, software, and other materials available through our Services
• "Website": The WingSnob website located at wlng-snob.digital and any related subdomains
• "Order": A request for food items submitted through our platform
• "Delivery Zone": Geographic areas where we provide delivery services
• "Account": Your registered user profile and associated information

3. Use of Services

3.1 Permitted Use

You may use our Services for the following purposes:

• Browsing our menu and food offerings
• Placing orders for personal, non-commercial consumption
• Creating and managing your user account
• Accessing customer support and information
• Participating in promotions and loyalty programs
• Providing feedback and reviews in accordance with our guidelines

3.2 Prohibited Use

You are strictly prohibited from:

• Using our Services for any illegal, fraudulent, or unauthorized purposes
• Attempting to gain unauthorized access to our systems, accounts, or data
• Interfering with or disrupting the operation of our Services
• Transmitting viruses, malware, or other harmful code
• Impersonating others or providing false information
• Violating intellectual property rights
• Engaging in spamming or unsolicited communications
• Using automated systems or bots without authorization
• Reverse engineering or attempting to extract source code
• Reselling or redistributing our Services without permission

4. User Accounts

4.1 Registration Requirements

To access certain features of our Services, you must create an account by providing:

• Valid email address
• Secure password meeting our requirements
• Accurate personal information including name and contact details
• Valid delivery address within our service area
• Payment information for order processing

4.2 Account Security

You are responsible for maintaining the security of your account by:

• Choosing a strong, unique password
• Not sharing your login credentials with others
• Logging out from shared or public devices
• Reporting suspicious account activity immediately
• Keeping your contact information updated

4.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. You may also request account deletion by contacting customer support.

5. Products and Services

5.1 Food Safety and Quality

WingSnob is committed to maintaining the highest standards of food safety and quality. We comply with all applicable food safety regulations and hygiene standards. However, we cannot guarantee that our food will be suitable for individuals with specific dietary restrictions or allergies.

5.2 Menu and Pricing

• Menu items and prices are subject to change without notice
• Prices displayed include applicable taxes unless otherwise noted
• Promotional pricing may have specific terms and conditions
• We reserve the right to correct pricing errors
• Special dietary options may be available upon request

5.3 Order Processing

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel orders at our discretion
• Order confirmation does not guarantee delivery time
• Minimum order requirements may apply for delivery
• Orders may be modified or cancelled within specified timeframes

5.4 Delivery Terms

• Delivery is available only within designated zones
• Delivery times are estimates and may vary due to weather, traffic, or other factors
• Delivery fees may apply based on distance and order value
• Customers must provide accurate delivery addresses
• Orders must be received by someone 18 years or older
• Temperature-sensitive items are handled with appropriate care but may be affected by external conditions

5.5 Payment Terms

Payment is required at the time of order placement. We accept major credit cards, debit cards, and other approved payment methods. You authorize us to charge your payment method for all applicable fees and taxes.

6. Intellectual Property

6.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, videos, software, and trademarks, are owned by WingSnob or our licensors and are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms.

6.3 User Content License

By submitting content to our Services (reviews, photos, comments), you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, modify, adapt, publish, and distribute such content in connection with our business operations.

6.4 Copyright Infringement

We respect intellectual property rights and will respond to notices of alleged copyright infringement in accordance with applicable law. If you believe your copyright has been infringed, please contact us with detailed information.

7. User Content

7.1 Content Responsibility

You are solely responsible for any content you submit, post, or transmit through our Services. You represent that you have all necessary rights to such content and that its use will not infringe upon the rights of any third party.

7.2 Prohibited Content

You may not submit content that is:

• Illegal, harmful, or offensive
• Defamatory or violates privacy rights
• Sexually explicit or inappropriate
• Spam or promotional material
• Confidential or proprietary information
• False or misleading
• Violates intellectual property rights

7.3 Content Moderation

We reserve the right to review, edit, or remove any user content that violates these Terms or is otherwise objectionable. We do not endorse or take responsibility for user-generated content.

8. Disclaimers

8.1 Service Availability

Our Services are provided "as is" and "as available." We do not warrant that our Services will be uninterrupted, error-free, or free from viruses or other harmful components.

8.2 Food Quality and Safety

While we maintain high standards for food preparation and handling, we cannot guarantee that food will meet your specific expectations or dietary requirements. Food quality may be affected by delivery time and external conditions.

8.3 Third-Party Content

Our Services may include links to third-party websites or content. We do not endorse or take responsibility for such third-party content and your use is at your own risk.

8.4 Professional Advice

Information provided through our Services is for general purposes only and should not be considered professional nutritional or medical advice.

9. Limitation of Liability

9.1 Liability Limits

To the maximum extent permitted by law, our total liability for any claims arising from your use of our Services shall not exceed the amount you paid us in the 12 months preceding the claim.

9.2 Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

9.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or other force majeure events.

10. Indemnification

You agree to indemnify, defend, and hold harmless WingSnob, our affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any applicable laws
• Content you submit or transmit
• Your infringement of intellectual property rights

11. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of such third parties. Your use of third-party services is governed by their respective terms and conditions.

12. Termination

12.1 Company Termination Rights

We may terminate or suspend your access to our Services immediately, with or without notice, for any reason, including violation of these Terms, fraudulent activity, or legal requirements.

12.2 User Termination Rights

You may terminate your account at any time by contacting customer support or using account deletion features in our Services.

12.3 Effect of Termination

Upon termination, your right to use our Services will cease immediately. Provisions regarding intellectual property, disclaimers, limitation of liability, and indemnification will survive termination.

13. Governing Law and Disputes

13.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms or your use of our Services shall first be addressed through good faith negotiations. If resolution cannot be reached within 30 days, disputes may be submitted to binding arbitration.

13.3 Jurisdiction and Venue

Any legal proceedings that are not subject to arbitration shall be brought exclusively in the courts of United States, and you consent to the jurisdiction of such courts.

14. Changes to Terms

14.1 Modification Rights

We reserve the right to modify these Terms at any time to reflect changes in our Services, business practices, or legal requirements.

14.2 Notice of Changes

Material changes to these Terms will be communicated through:

• Email notifications to registered users
• Prominent notices on our website
• In-app notifications
• Updated "Last Modified" date

14.3 Acceptance of Changes

Your continued use of our Services following notice of changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of our Services.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our Services, constitute the complete and exclusive agreement between you and WingSnob.

15.2 Severability

If any provision of these Terms is held to be unenforceable, such provision will be struck and the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

15.4 Assignment

We may assign our rights and obligations under these Terms without notice. You may not assign your rights or obligations without our written consent.

15.5 Headings

Section headings are included for convenience only and do not limit or affect the interpretation of these Terms.

16. Contact Information